VAT Refund Assistance — Recover Eligible VAT with Local FTA Expertise
Professional assistance to prepare, submit and follow up VAT refund claims for UAE businesses. We support claim preparation, documentation, FTA liaison, and post-submission follow-up to increase accuracy and reduce delays.
Overview
AL SAHRAA provides hands-on VAT refund assistance for businesses operating in the UAE, with focused support for clients in Dubai and Ajman. We assess eligibility, gather required documentation, and prepare claims aligned with FTA requirements. Our team coordinates with your finance function to reconcile invoices, import/export paperwork and bank records before submitting the claim. We prioritize clear checklists and to-the-point documentation to reduce requests for additional information from the FTA. We communicate with the FTA on your behalf and track claim status until resolution. Where additional information or clarification is needed, we prepare responses and, if appropriate, assist with appeals or reassessments. Our approach balances timely recovery with compliance: we document the basis for each claim, flag any exposures, and offer recommendations to strengthen future VAT recordkeeping and controls.
What to prepare
- Valid UAE VAT registration certificate (if applicable)
- Commercial invoices and VAT invoices for purchases
- Import/export customs declarations (where applicable)
- Proof of payment (bank statements or remittance advices)
- Relevant contracts or service agreements
- Commercial license copy and company incorporation documents
- Power of attorney (if AL SAHRAA acts on your behalf)
- Prior correspondence with the FTA related to the claim (if any)
How the process works
- Initial eligibility review and intake meeting
- Collect and reconcile required invoices, import/export documents and bank records
- Prepare detailed VAT refund claim with supporting schedules
- Submit claim to the Federal Tax Authority and provide tracking
- Respond to FTA queries and supply supplementary documents as needed
- Confirm receipt of funds and provide final reconciliation and recommendations
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
Who is eligible to claim a VAT refund in the UAE?
Businesses that have paid recoverable VAT on qualifying purchases or imports may be eligible. Eligibility depends on the nature of supplies, registration status and whether the expenses meet FTA recovery rules.
How long does a VAT refund claim typically take?
Processing times vary depending on claim complexity and FTA workload. We submit complete documentation to reduce delays and keep you informed of any FTA requests for additional information.
What fees do you charge for VAT refund assistance?
Fees depend on the scope of work and complexity. We provide a clear engagement proposal after an initial review, typically offering fixed-fee or scope-based arrangements rather than open-ended hourly billing.
Can you represent my company with the FTA?
Yes. With an appropriate power of attorney, we can act as your representative for submitting claims, responding to FTA queries and handling follow-up communications.
What happens if I don’t have all required documents?
Missing documents can delay or jeopardize a claim. We help identify acceptable substitutes, reconstruct records where possible, and advise on mitigating documentation gaps before submission.
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