Data Deletion Policy

Delete your Al Sahraa Client App account.

Al Sahraa Businessmen Services LLC respects your privacy and provides users of the Al Sahraa Client App with the ability to request deletion of their account and associated personal data.

Effective Date: 12th April 2026
Processing time: 7–14 business days
Email request

Send your deletion request to support@asahraa.com from your registered email address or mention your registered phone number.

In-app support request

You may also request account deletion through the support chat available inside the Al Sahraa Client App.

Information to include in your request

Your full name
Your registered email address or phone number
A clear statement that you want your client account deleted
Contact

Need help with deletion?

To protect your account and personal data, we may request identity verification before processing your deletion request.

Support email
support@asahraa.com
Business name
Al Sahraa Businessmen Services LLC
Important note

Certain data may be retained where required for legal, regulatory, contractual, accounting, tax, security, or operational purposes.

Effect of deletion

Once your client account is deleted, you may lose access to the App and related services, while retained records will remain protected and restricted to the purpose for which retention is required.

What data will be deleted

Upon successful verification of your request, we will delete or deactivate, as applicable, the personal data associated with your client account.

Account profile information
Contact details such as name, email address, and phone number
Service requests and related history, where deletion is legally permitted
Uploaded documents, where deletion is legally permitted
Chat and communication records, where deletion is legally permitted
App preferences and non-essential account data
Data that may be retained

Certain data may be retained where necessary to comply with law, resolve disputes, investigate misuse, or fulfill accounting and compliance requirements.

Payment and transaction records
Invoices, accounting, and tax-related records
Records needed to comply with UAE laws and regulations
Records necessary to resolve disputes, investigate misuse, or enforce agreements
Policy summary

Request deletion through support and we will process it after verification.

By using the Al Sahraa Client App, you acknowledge this Data Deletion Policy. We may update this policy from time to time, and any changes will be posted through our official channels.