Privacy Policy

Privacy policy for the Al Sahraa Client App.

This policy explains how Al Sahraa Businessmen Services LLC collects, uses, discloses, and safeguards your information when you use the Al Sahraa Client App. By using the App, you agree to the collection and use of information in accordance with this policy.

Effective Date: 2nd April 2026
Applies to: Al Sahraa Client App
Personal information
Full name
Email address
Phone number
Address (if provided)
Account login credentials
Service-related information
Service requests and inquiries
Uploaded documents such as identification, certificates, and forms
Communication records including messages and chats
Payment information
Payment transaction details processed securely via third-party providers such as Stripe
We do not store card details
Device and technical information
Device type and operating system
App usage data
IP address
Highlights

How we handle your information

Your information is stored securely using Firebase on Google Cloud infrastructure, and access is restricted to authorized personnel only.

Security
We implement appropriate technical and organizational measures to protect your data.
Location information
If enabled, location data may be used to improve service delivery and user experience.
Third-party services
The App may use Google Firebase and Stripe, each of which has its own privacy policy and data handling practices.
How we use your information
Provide and manage services
Process service requests and payments
Communicate updates, notifications, and support messages
Improve app performance and user experience
Ensure security and prevent fraud
Comply with legal obligations
Data sharing and disclosure
Service providers and freelancers to fulfill your requests
Payment processors such as Stripe for secure transactions
Government authorities if required by UAE law
Firebase services (Google) for authentication, storage, and notifications
Your rights
Depending on applicable laws, you may have the following rights.
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable
Contact and updates

Questions about privacy or deletion requests?

If you have any questions about this Privacy Policy, contact support@asahraa.com. We may update this policy from time to time, and updates may be posted within the App and through our official channels. By using the Al Sahraa Client App, you consent to this Privacy Policy.