New Policy Issuance Support for Health Insurance in the UAE
Practical assistance to obtain new individual, family or corporate health insurance policies in the UAE, including document preparation, plan selection and insurer liaison.
Overview
AL SAHRAA helps individuals, families and employers navigate the new policy issuance process with practical, people-first support. We clarify plan features, eligibility requirements and UAE regulatory obligations so you choose a policy that fits your needs and budget. Our team collects and checks required documents, completes applications, and coordinates medical requirements and insurer communications to reduce delays. We explain exclusions, waiting periods and network access so there are no surprises when you need care. For corporate clients we align new policies with onboarding timelines, beneficiary lists and local compliance. For families and individuals we compare suitable plans from licensed insurers, highlight optional add-ons and outline renewal considerations. We do not decide insurer outcomes, but we provide clear guidance and proactive follow-up to help your application progress smoothly and to answer questions after the policy is issued.
What to prepare
- Copy of Emirates ID (applicant and dependents)
- Copy of passport and UAE residence visa page
- Recent passport-size photo(s)
- Existing insurance policy documents (if any) or no-claims letter
- Salary certificate or proof of employment/income (for employed applicants)
- Trade license and company POA/MOA (for corporate clients)
- Medical reports or test results if requested by insurer
- Completed insurer application forms and signed declarations
How the process works
- Initial consultation to assess needs and eligibility
- Gather and verify required documents from applicant or employer
- Compare suitable plans and confirm coverage options
- Complete and submit insurer application and medical forms
- Coordinate insurer queries, medicals and payment details
- Confirm policy issuance, provide documentation and post-issuance guidance
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
How long does it usually take to issue a new health insurance policy?
Timelines vary by insurer, plan type and whether medicals are required. Many straightforward applications complete within a few working days after submission; cases requiring medicals or underwriting can take longer.
Can you help if I have pre-existing conditions?
Yes. We will guide you through insurer requirements, disclosure obligations and plan options that accept or cover pre-existing conditions, and explain potential waiting periods or exclusions.
What is the difference between individual and corporate policy issuance?
Individual and family policies are issued per person/family with personal documents and underwriting. Corporate policies involve employer documentation, beneficiary lists, group rates and coordination with HR for onboarding and compliance.
Will I be able to use any hospital in the UAE?
Network access depends on the chosen plan. We explain the insurer’s network, in-network benefits and out-of-network options so you can choose plans that cover your preferred hospitals and clinics.
What happens after the policy is issued?
We provide the policy documents, explain coverage, exclusions and claims procedures, and remain available for follow-up questions or adjustments during the initial period.
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