Microsoft 365 & Google Workspace Support — UAE
Technical support and managed services for Microsoft 365 and Google Workspace tailored to UAE companies. We handle migrations, tenant setup, security hardening, integrations, and end-user training to keep email, collaboration and productivity tools running smoothly.
Overview
AL SAHRAA provides hands-on Microsoft 365 and Google Workspace support for businesses across the UAE, with practical expertise in migrations, tenant administration, and security configuration. We prioritize clear communication, minimal downtime, and preserving your existing data during transitions. Our team configures user provisioning, single sign-on, mobile device management, secure mail flow, and retention policies to meet UAE compliance expectations. We also integrate collaboration tools with your business apps and set up automated backups and recovery procedures so critical data stays protected. We offer role-based training for admins and end users to reduce support tickets and improve adoption. For companies with legacy email systems or custom applications, we plan incremental migrations and API integrations that avoid business disruption. Support packages are flexible: project-based migrations, short-term onboarding assistance, or ongoing managed services with SLAs tailored to your business needs in Dubai, Ajman and across the UAE.
What to prepare
- Company trade license or registration
- List of users and roles (CSV)
- Admin access to current email/tenant or delegated admin consent
- Domain DNS access (control panel credentials)
- Current license inventory and billing details
- Details of on-premises systems or legacy email servers
- Security policies or compliance requirements (if any)
How the process works
- Discovery and inventory: review current systems, licenses, mail flow and compliance needs.
- Planning: create migration, security and integration plan with timelines and rollback options.
- Tenant & domain setup: verify domains, configure DNS, identity and SSO setup.
- Migration & data transfer: move mailboxes, Drive/OneDrive data, calendars and contacts with minimal downtime.
- Configuration & hardening: apply security policies, DLP, retention, MDM and backup solutions.
- Training & handover: train admins and users, provide documentation and optional ongoing managed support.
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
How long does a typical migration take?
Timing depends on size and complexity; small businesses can often migrate in days, while larger organizations or complex environments may take several weeks. We provide a timeline after the discovery phase.
Will my email and files be preserved during migration?
Yes. We use migration tools and staged transfer methods to preserve emails, calendars and files. We validate data integrity and keep backups until you confirm completion.
Do you support data residency and compliance requirements for UAE businesses?
Yes. We advise on retention policies, legal hold, and configuration settings to help meet UAE compliance needs and can recommend architectures that align with regional data considerations.
What support hours do you offer?
We offer flexible options: business-hours support, extended hours for migrations, and 24/7 managed support plans for critical services. Service levels are agreed in the contract.
Can you integrate Microsoft 365 or Google Workspace with our custom applications?
Yes. We design API integrations, SSO and automation to connect Workspace or 365 with your web, mobile or desktop applications while preserving security and performance.
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