IT Services

Reliable Microsoft 365 & Google Workspace Support for UAE Businesses

AL SAHRAA provides hands-on Microsoft 365 and Google Workspace support for organisations across the UAE, focusing on secure migrations, ongoing administration, user training, and integrations that streamline business workflows.

UAE Service SupportProfessional QuotationTracked Delivery

Overview

We help UAE businesses move to, configure, and manage Microsoft 365 or Google Workspace with minimal disruption. Our engineers assess your environment, plan a phased migration or cleanup, and implement security and compliance controls suited to your industry. After setup we provide delegated administration, mailbox and drive management, policy enforcement, and third-party integration support so your teams can collaborate securely. We also offer tailored end-user training and documentation to speed adoption and reduce helpdesk calls. Ongoing support plans include monitoring, patching, backup recommendations, and periodic reviews to align your workspace with changing business needs. We coordinate with in-house IT or act as your managed workspace team, focusing on predictable SLAs and transparent reporting.

What to prepare

  • Company trade license or business registration
  • Domain ownership verification details
  • List of user accounts and mailboxes
  • Current email/data export or backup credentials (if applicable)
  • Administrator access to current and target tenants
  • Accepted security and retention policy preferences

How the process works

  1. Discovery & assessment of current environment and business requirements
  2. Migration & configuration planning with rollback and testing procedures
  3. Tenant setup, security policy enforcement, and data migration
  4. User onboarding, role setup, and targeted training sessions
  5. Post-migration support, monitoring, and periodic optimization reviews

Why clients choose AL SAHRAA

  • Admin-reviewed quotations before you proceed.
  • Document coordination and progress tracking in one portal.
  • Support for business, compliance, visa, insurance, and IT-related requests.
  • Clear request history, updates, and delivery follow-up.
Need help choosing the right option? Submit the request with your documents and our team will guide you before final processing.

Frequently asked questions

How long does a typical migration to Microsoft 365 or Google Workspace take?

Timeline depends on size and complexity; small businesses often complete migration in days, while larger organisations or complex archives can take several weeks after assessment and planning.

Will my email and files be preserved during migration?

Yes — we plan migrations to preserve mailbox and file data. We validate transfers, keep backups, and provide rollback options where feasible to minimize data loss risk.

What security measures do you implement for workspace deployments?

We implement multi-factor authentication, conditional access where supported, data loss prevention rules, encryption settings, secure sharing policies, and recommended backup/retention configurations.

Do you support hybrid environments with on-premises systems?

Yes — we support hybrid topologies, directory synchronization, and staged migrations, coordinating with existing on-premises infrastructure and AD/LDAP where required.

Can you train our staff on Microsoft 365 or Google Workspace features?

We provide role-based training sessions, quick-start guides, and recorded demos focused on productivity, security best practices, and administration tailored to your organisation.