Hassle-free new policy issuance for health insurance in UAE
We help individuals, families and businesses secure new health insurance policies quickly and correctly. Our team manages plan comparisons, application submission, document checks and insurer follow-up to reduce delays and ensure compliant coverage.
Overview
Al Sahraa guides you through every step of obtaining a new health insurance policy — from selecting the right plan to final policy issuance. We explain coverage options, exclusions and cost factors in plain language so you can make an informed choice. Our team collects and verifies required documents, prepares the application, and coordinates directly with insurers and intermediaries to speed approval. We track progress and notify you of any missing information to avoid processing delays. For corporate clients we align new policy issuance with company onboarding requirements and UAE regulatory standards. Individual and family clients receive personalized plan comparisons and cost breakdowns tailored to their needs. We also provide post-issuance support: verifying policy details, assisting with corrections, and explaining how to use your new benefits and network providers.
What to prepare
- Passport copy (all applicants)
- UAE residence visa copy (if applicable)
- Emirates ID copy (all applicants)
- Passport-size photo(s)
- Completed insurer application form
- Previous health insurance card/policy (if renewing or switching)
- Medical reports for declared pre-existing conditions (if required)
- Company letter/HR details for corporate policies
How the process works
- Initial consultation to assess needs and eligibility
- Recommend suitable plans and provide cost comparisons
- Collect and verify applicant documents
- Submit application and track insurer processing
- Confirm policy issuance and review documents with client
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
How long does new policy issuance usually take?
Processing times vary by insurer and plan; typical issuance takes 2–10 working days once all documents are submitted. We monitor progress and flag issues that could delay approval.
Can you help if I have a pre-existing condition?
Yes. We advise on plans that consider pre-existing conditions, help prepare supporting medical documentation, and submit the case with full disclosures to the insurer to reduce the risk of later disputes.
What is the difference between individual and corporate issuance support?
Individual support focuses on personal needs and family cover; corporate support includes employee eligibility lists, payroll or HR coordination, group rates, and onboarding/offboarding integrations for compliance.
Do you charge for plan recommendations and document checks?
Fees depend on the engagement. We provide a clear scope and fee estimate during the initial consultation so you understand any charges before work begins.
What should I do if the insurer issues a policy with incorrect details?
Contact us immediately. We will liaise with the insurer to request corrections, provide evidence, and follow up until the policy reflects the agreed coverage and personal details.
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