Recover VAT Quickly and Compliantly — Expert Refund Support in Dubai & Ajman
Practical VAT refund assistance for businesses and visitors in the UAE. We guide claim preparation, submission, and follow-up to maximize recoveries while ensuring Federal Tax Authority (FTA) compliance.
Overview
AL SAHRAA provides end-to-end VAT refund assistance for businesses and eligible visitors across the UAE, with focused support in Dubai and Ajman. We assess refund eligibility, prepare accurate claims, and guide you through the FTA filing requirements to reduce delays and queries. Our team coordinates with suppliers and tax departments, compiles supporting documentation, and submits claims on your behalf when appropriate. We prioritize clear communication and keep you updated on claim status and any FTA requests for additional information. We do not offer guarantees of specific refund outcomes; instead we deliver thorough, compliant claim preparation and practical advice to improve the likelihood of successful recovery. For complex cases, we provide tailored recommendations and escalate issues with the FTA when needed.
What to prepare
- Original tax invoices and receipts
- Proof of payment (bank statements, credit card slips)
- Import/export documents or delivery proofs (if applicable)
- VAT registration certificate (for businesses)
- Passport copy and entry/exit stamps (for tourist refunds)
- Power of attorney or authorization letter (if we file on your behalf)
How the process works
- Initial eligibility review and consultation
- Document collection and verification
- Prepare and compile the VAT refund claim package
- Submit claim to FTA or coordinate with supplier/agent
- Respond to FTA queries and follow up until resolution
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
Who can claim a VAT refund in the UAE?
Businesses registered for VAT can reclaim eligible input VAT. Certain visitor/tourist refunds may be available through approved schemes; eligibility depends on the transaction type and documentation.
How long does a VAT refund claim take?
Timing varies with case complexity and FTA processing; straightforward claims may resolve in weeks, while cases requiring additional FTA queries can take longer. We track progress and update you regularly.
What if the FTA requests more information?
We manage FTA queries on your behalf: we collect additional documents, prepare formal responses, and submit clarifications to reduce the risk of rejection or delay.
Do you guarantee the refund amount?
We cannot guarantee specific refund outcomes. We ensure claims are prepared accurately and in compliance with FTA rules to maximize the chance of a successful refund.
Can you submit refunds on behalf of my company?
Yes — with a signed authorization or power of attorney, we can prepare and submit refund claims and liaise with the FTA for follow-up.
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