Police Report & Accident Report Guidance — Fast, Clear Support After a Collision
Practical, step-by-step guidance for drivers in the UAE to secure a police/accident report after a road collision. We help you handle on-scene procedures, document evidence, and obtain the official report needed for insurance claims and repairs.
Overview
If you’re involved in a road accident in Dubai or Ajman, the first priority is safety: check for injuries and move to a safe location if possible. Call 999 (Dubai) or 901 (Ajman) for emergency assistance when there are injuries or major damage; for minor collisions, follow local guidelines which may include calling the non-emergency police number or reporting via the Dubai Police/official apps. Document the scene: take clear photos of vehicles, license plates, road conditions, traffic signs, and any visible injuries. Exchange contact and insurance details with the other driver and collect witness information. Do not admit fault at the scene—stick to factual descriptions until the authorities or your insurer review the incident. We guide you through contacting police, providing the right information at the scene, and obtaining the official police/accident report. We also assist in preparing the documentation your insurer needs, submitting the report, and tracking progress with the police and insurance company so you can proceed with repairs or claims without unnecessary delays. Our service is focused on clarity and compliance with UAE procedures, helping drivers minimize stress and avoid common pitfalls when securing an official accident report for insurance or legal purposes.
What to prepare
- Emirates ID (or valid ID for foreign nationals)
- Driving license of the drivers involved
- Vehicle registration (Mulkiya) for all vehicles involved
- Insurance policy details for your vehicle
- Photos and videos of the accident scene and vehicle damage
- Witness contact information and statements (if available)
- Police incident number or temporary police memo (if issued)
- Any medical reports for injuries sustained
How the process works
- Ensure safety and call emergency services if there are injuries.
- Photograph scene, vehicles, plates, and any damages; collect witness and driver details.
- Contact local police or use the relevant police app to report the accident as required.
- Obtain the police incident number or official report—request digital and hard copy if available.
- Submit the police report and supporting documents to your insurer; we can assist with submission and follow-up.
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
When should I call the police after an accident in Dubai or Ajman?
Call emergency services immediately if there are injuries or major damage. For minor collisions, follow local guidance—either call the non-emergency police line or use the Dubai Police/Ajman Police reporting channels or apps to log the incident.
Can I move my vehicle before the police arrive?
If the vehicle creates a safety hazard, move it to a safe nearby location and document the original position with photos. Avoid moving vehicles if there are injuries or when the police instruct you to wait.
How do I obtain the official police/accident report?
The police will issue an incident number or a formal report after attending the scene or after you file a report via their app/station. Request a copy (digital or printed) and keep the reference number for insurance submission.
What information should I collect at the scene?
Collect driver names, contact numbers, vehicle registration numbers, insurance details, photos of damage and plates, witness contacts, and note time, location, and weather conditions.
Will the police report determine fault for my insurance claim?
The police report provides an official account of the incident but insurers conduct their own assessments. It is an important document that helps support your claim and the insurer’s investigation.
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