Replacement Car Add-on — Temporary replacement vehicle cover while yours is being repaired
Replacement Car Add-on provides a temporary replacement vehicle when your insured vehicle is undergoing repair after an insured claim. Available as an add-on to comprehensive policies to keep you mobile while repairs are completed.
Overview
The Replacement Car Add-on supplies a temporary replacement vehicle while your insured car is in the workshop following an approved claim. This add-on is designed to be attached to comprehensive motor policies and activates according to the insurer’s terms and the repair timeline. AL SAHRAA helps arrange the add-on at policy purchase or renewal and supports documentation and claim coordination to minimize downtime. Coverage details—such as vehicle class, daily limits, and rental duration—depend on your insurer and the selected plan. Before adding the benefit, we will confirm eligibility, expected rental category, and any excess or limits. We assist Dubai and Ajman customers with a straightforward process to add the Replacement Car benefit and manage claims with approved garages and rental providers.
What to prepare
- Copy of UAE driving licence of policyholder and primary driver
- Vehicle registration (Mulkiya) copy
- Current insurance policy document or policy number
- Repair estimate or workshop admission form from approved garage
- Police report or incident report if applicable
- Copy of passport and Emirates ID for expatriate policyholders
- Completed claim form from insurer (if claim triggered)
How the process works
- Check eligibility on your existing comprehensive policy and confirm insurer acceptance for replacement vehicle cover.
- Select the Replacement Car Add-on at policy purchase, renewal, or during a policy upgrade.
- Provide required documents and declare preferred repair garage if requested by insurer.
- After an approved repair claim, submit rental activation request through insurer or AL SAHRAA to arrange the replacement vehicle.
- Return the replacement vehicle once your insured vehicle is released from the workshop and complete any final paperwork or inspections.
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
What does the Replacement Car Add-on cover?
It provides a temporary replacement vehicle while your insured vehicle is being repaired after an approved claim, subject to insurer limits and terms.
Can I add the Replacement Car benefit to any policy?
Typically it is available only with comprehensive policies; eligibility depends on your insurer and the specific policy wording.
How long can I use the replacement vehicle?
The rental duration and daily limits are set by your insurer and policy schedule; AL SAHRAA will confirm the applicable rental period before activation.
Will I get the same class of vehicle as my own?
Rentals are usually provided in a comparable category, but exact vehicle make/model depends on rental partner availability and insurer terms.
Do I need to pay an excess or deposit for the replacement vehicle?
Some insurers or rental partners may require a deposit or charge an excess; AL SAHRAA will clarify any out-of-pocket requirements in advance.
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