Merchant Account & POS Application Support — Coordination Made Simple
AL SAHRAA coordinates merchant account and POS applications for UAE businesses, managing documentation, submissions, and communication with banks and payment service providers to reduce friction and speed up onboarding.
Overview
AL SAHRAA provides hands-on coordination for merchant account and POS applications across Dubai, Ajman, and the wider UAE. We guide you through required documentation, prepare application packages, and submit to banks or payment service providers on your behalf. Our team tracks application status, follows up with banks or PSPs, and clarifies additional requirements to avoid delays. We also advise on suitable POS hardware and integration considerations based on your business activity and transaction needs. We work closely with clients setting up new mainland or free zone licenses, branch additions, or renewals to ensure payment solutions align with licensing and compliance. Our coordination service preserves your time so you can focus on operations while we handle administrative engagement.
What to prepare
- Valid trade license and company incorporation documents
- Passport copies and UAE residency / visa pages of owners and authorized signatories
- Memorandum / Articles of Association or shareholder agreement
- Three to six months of bank statements or financials (if requested)
- Company brochure or website details outlining business activities
- Completed bank/PSP application forms and signed mandates
- Lease agreement or proof of business address
How the process works
- Initial consultation to understand business model and transaction needs
- Checklist and document collection guidance tailored to the chosen bank/PSP
- Preparation and submission of the application package to the selected bank or PSP
- Ongoing liaison with bank/PSP, tracking status and responding to queries
- Coordination of POS hardware delivery, installation scheduling and final merchant onboarding
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
How long does merchant account approval usually take?
Approval timelines vary by bank/PSP and business type; typical coordination reduces back-and-forth but expect 1–6 weeks depending on risk profile and completeness of documents.
Do you help choose the right payment provider or bank?
Yes — we advise on banks and payment service providers based on your industry, transaction volumes, and integration needs, but final selection is up to the client.
Will you handle POS hardware installation?
We coordinate delivery and installation with approved vendors and the bank’s technical team; clients are responsible for any direct vendor payments or hardware costs.
Are there additional compliance checks for specific industries?
Certain sectors (e.g., high-risk merchants, online gambling, adult services) undergo enhanced due diligence. We inform you early and assist in preparing any supplementary documentation.
Can you assist businesses with free zone and mainland companies?
Yes — our coordination covers mainland, free zone, and branch entities, ensuring applications reflect the correct licensing structure and allowed business activities.
Related services
Explore other services in Administrative Services.