DED & Free Zone Portal Submissions Support
Hands-on assistance for preparing and submitting applications on DED and Free Zone online portals. We help clients in Dubai, Ajman and across the UAE with document checks, portal data entry, fee guidance and authority follow-up to reduce delays and errors.
Overview
We review your documents, verify business activity and licence requirements, and prepare portal-ready files to meet DED or Free Zone specifications. Our team checks for common errors to minimize rejections and requests for additional information. We handle portal account setup, form completion and electronic uploads on your behalf, and guide you through online fee payment options. For Free Zones, we adapt to each authority’s portal nuances and submission rules. After submission we monitor application status, respond to clarifications from the authority, and coordinate any required amendments with you. We provide regular status updates so you know what to expect and when additional input is needed. We do not provide legal advice or guarantees of approval; instead we offer practical administrative support to streamline the submission process and reduce avoidable delays.
What to prepare
- Passport copy of owner(s) and manager(s)
- UAE residence visa / Emirates ID (if applicable)
- Proof of address (utility bill or tenancy contract)
- Proposed trade name or name reservation reference
- Draft MOA/AOA or shareholder agreement (if applicable)
- Copy of existing trade license (for branch, add-on or renewals)
- Power of Attorney or authorization letter (if third party submits)
How the process works
- Initial consultation to confirm service scope, jurisdiction (DED or specific Free Zone) and timeline
- Document collection and compliance review against the chosen authority’s portal requirements
- Portal account setup (if required) and accurate data entry of application forms
- Upload documents, calculate and advise on fees, and coordinate online payment instructions
- Submit application and monitor portal status; respond to authority queries and request fixes as needed
- Confirm approval notice and advise on next steps for license issuance, collection or renewal
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
Which authorities do you submit to?
We submit to Dubai DED online services and multiple Free Zone portals; we confirm the exact authority during the initial consultation.
How long does a portal submission take to process?
Processing time varies by authority and completeness of documents — typically from a few days to several weeks. We provide an estimated timeline after reviewing your case.
Do I need to be physically present for submissions?
Many steps are handled remotely, but certain signatures, attestation, or original document collection may require physical presence depending on the authority and document type.
Can you pay government or portal fees on my behalf?
We can advise on expected fees and, with written authorization, process online payments on behalf of clients. All payments are documented and receipts are provided.
What happens if the authority requests additional information?
We coordinate the request, advise what is needed, assist with document updates, and resubmit through the portal to address the authority’s queries promptly.
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