Merchant Account / POS Application Support — Coordination & Onboarding
Coordination services to help UAE businesses obtain merchant accounts and POS solutions. We manage documentation, liaise with banks and payment service providers, and support terminal activation and testing.
Overview
AL SAHRAA coordinates the end-to-end merchant account and POS application process so you can focus on running your business. We handle paperwork, compile required documents, prepare applications and submit to banks or payment service providers on your behalf. Our team facilitates communication with banks and PSPs, follows up on pending items, and helps resolve common issues to reduce delays. We also advise on suitable payment solutions based on your industry, transaction volumes and technical needs. Once approved, we assist with POS terminal delivery, configuration and acceptance testing, and provide guidance on settlement timelines and reconciliation basics. For e-commerce, we coordinate gateway integration steps and required security checks. We work with mainland and free zone companies across Dubai, Ajman and the wider UAE, tailoring coordination to each provider’s requirements and ensuring documents and application forms meet local expectations.
What to prepare
- Valid trade license (copy)
- Passport copies of shareholders/directors
- Emirates ID copies (if applicable)
- Board resolution or power of attorney (if required)
- Memorandum/Articles of Association or shareholder agreement
- Recent corporate bank statements (3-6 months)
- Sample invoices, website URL or proof of sales channels
How the process works
- Initial consultation to assess your business, sales channels and payment needs
- Checklist and collection of required documents for the chosen bank/PSP
- Prepare and submit merchant/PSP applications and supporting forms
- Liaise with the bank/PSP on queries, underwriting and compliance checks
- Coordinate POS terminal delivery, configuration and acceptance testing
Why clients choose AL SAHRAA
- Admin-reviewed quotations before you proceed.
- Document coordination and progress tracking in one portal.
- Support for business, compliance, visa, insurance, and IT-related requests.
- Clear request history, updates, and delivery follow-up.
Frequently asked questions
What does AL SAHRAA handle in the application process?
We prepare and review documents, complete application forms, submit to the bank/PSP, follow up on underwriting queries, and assist with terminal setup and testing.
How long does the merchant account approval take?
Timing depends on the bank/PSP and industry risk profile—typically a few days to several weeks. We provide timeline estimates after the initial consultation.
Can free zone and mainland companies both apply?
Yes. We coordinate applications for both mainland and free zone entities and tailor documentation to each provider’s requirements.
Which payment providers and banks do you work with?
We coordinate with major UAE banks and common PSPs. Specific provider options are discussed during the consultation based on your needs.
Are POS terminals and gateway integrations included?
We coordinate terminal delivery, configuration and acceptance testing and guide on gateway integration steps; procurement costs or integration development are typically billed separately by the provider.
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